Refunds

Draft, to be reviewed before launch.

Before printing starts

You can ask for a full refund until printing starts.

After printing starts

Each keepsake is printed just for you, so we cannot refund once printing has started. The exceptions are an item that arrives damaged, or a code that does not scan.

How refunds are paid

Refunds are made back through Razorpay, to the payment method you used.

Ask for a refund

See Contact.